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Shipping Policy

Welcome to the Theralign Pillow Shipping Policy. We're committed to ensuring a seamless and efficient shipping experience for our valued customers. Please take a moment to review our shipping policies and guidelines.

1. Shipping Locations

We offer shipping to various locations, both domestically and internationally. During the checkout process, you'll be able to select your preferred shipping destination.

2. Order Processing

Orders are typically processed within 1-2 business days after confirmation. You'll receive an email notification with tracking information once your order has been shipped.

3. Shipping Times

Shipping times vary depending on your location and the shipping method you select. Estimated delivery times will be provided during the checkout process.

4. Shipping Methods

We offer a range of shipping methods to suit your needs. You can choose from standard, expedited, or express shipping options. Shipping costs will vary based on your chosen method and location.

5. Tracking Your Order

Once your order is shipped, you'll receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.

6. International Shipping

For international orders, please note that additional customs fees, taxes, or import duties may apply. These charges are the responsibility of the customer and may vary based on your country's regulations.

7. Order Modifications

If you need to make changes to your order, such as updating the shipping address, please contact us as soon as possible. We'll do our best to accommodate your request before the order is shipped.

8. Shipping Delays

While we strive to ensure timely delivery, please understand that unforeseen circumstances such as weather conditions or carrier delays may impact shipping times. We appreciate your patience in such situations.

9. Order Tracking

For real-time tracking of your order, you can enter your tracking number on our website's tracking page or the carrier's website.

10. Contact Us

If you have any questions, concerns, or need assistance with your order's shipping status, feel free to reach out to our customer support team at info@theralignpillow.com. We're here to help.